Widerrufsrecht

Right of Withdrawal (Withdrawal Policy)

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party indicated by you who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g. an email) of your decision to withdraw from this contract.

Please email us at: support@trigger2peak.com
Include your order number and the name used for the order.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (except for additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive the notification of your withdrawal from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier.

You shall send back the goods without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Return Shipping Instructions

After we receive your withdrawal email, we will send you the return shipping address and return instructions by email.

Model Withdrawal Form

(If you wish to withdraw from the contract, please copy, fill out, and send this text by email.)

I/We () hereby give notice that I/we () withdraw from my/our () contract of sale of the following goods () / for the provision of the following service (*)

  • Ordered on () / received on ()

  • Name of consumer(s)

  • Address of consumer(s)

  • Date

(*) Delete as applicable.